Shipment Options Your Business Should Be Aware Of

Finding a good company to meet your shipping needs is not always easy. There are so many things that can go wrong when shipping goods. However, we are here to give you some tips on how to ensure the company you choose will meet all of your shipping needs. 

Whether you are shipping small items, large items, frequently, or infrequently, it is important that you use a company that you can trust and that will deliver what you send. 

Assessing Your Options

When choosing between air cargo services, you should start by checking all of the companies that ship from where you want to ship from to everywhere you want to ship to. If you are setting up an account with a company for multiple air shipments, it would be a waste of time to have to change companies for certain destinations. 

With a list of available companies, you can then begin to narrow down your options. Next, we recommend that you consider customer reviews of the companies that you have shortlisted. These should be customers who have shipped with the company but also those who have received deliveries. Reading reviews from customers on both sides of the process will give you the best idea of their customer service for you as the sender. This will also give you the best idea of the condition that goods are received in by the recipient. If any of the reviews raise red flags, now is the time to remove them from your list. 

The Shortlist

Once you have your shortlist of companies that you would prefer to use, the next thing to look at is cost. We advise that you look at the comparative cost of services rather than the flat costs so you can see which companies offer the best value for money. If one company is going to charge a little more but will give you a shipping package that is tailored to perfectly meet your needs, then this is something to seriously consider. 

However, if all you need is a basic service and you find a company with a good flat rate and great reviews, there is no need to spend more than necessary for what meets your needs. 

If you are unable to see something on a company's website that would meet your needs, we recommend getting in touch with them directly. Some companies will put together a tailored package for you if you enquire with them directly. If this is the company you want to use, it is always worth contacting them to check if they can put something together for you rather than settling for a company you are less interested in. 

After you have assessed what you need and have chosen the company you are planning to use, we recommend completing checks with your end customers periodically to ensure that there are no concerns raised. Random quality checks will be carried out by the shipping company; however, customer service checks with your customers will help to keep on top of any customer concerns that could affect your business.