How to Get Stakeholders to Open Up During Elicitation Sessions

How to Get Stakeholders to Open Up During Elicitation Sessions

If you’ve worked as a Business Analyst for a while, you’ve probably encountered stakeholders who appear quite economical with information. You know there’s more to the issue than they’re letting on. The key question is, how can you get stakeholders to open up when conducting elicitation events like interviews or workshop sessions? 

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What Business Analysts Can Learn From Technical Writers

What Business Analysts Can Learn From Technical Writers

Most of my time, especially at the tail end of software development projects, is spent preparing user guides for end users. I try to be creative by including screenshots and business process models so that readers can completely understand what the automated processes are about, and how the supporting business applications work. As a BA, you may find yourself in a situation where you need to prepare user guides for end users. 

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The Business Analyst’s Transferrable Skills

The Business Analyst’s Transferrable Skills

Transferrable skills are a core set of skills and abilities, which can be applied to other jobs and industries. Though most examples you will see are related to soft skills like communication, listening, leadership, etc, transferrable skills extend beyond these and it’s extremely important to identify them when thinking of a career change or advancement.

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How Business Analysts Can Avoid Confirmation Bias

How Business Analysts Can Avoid Confirmation Bias

When we have a strong belief about something or a bias towards a particular opinion, we consciously or unconsciously seek out evidence that validates what we already believe. When we come across contrary evidence, our default behaviour is to ignore it, diminish it or in some cases, conclude that it’s wrong prematurely without exploring its merits.

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Business Analysts & The Anchor Effect

Business Analysts & The Anchor Effect

Imagine a component in your car requires a fix. You approach your mechanic and he gives you a quote. This quote (assuming you’ve never had to pay for this part before and you have no prior knowledge of how much it costs) becomes the reference point from which you begin negotiation. This reference point is called an anchor and its effects can be seen in everyday situations.

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What BAs Should Know About Feedback Analysis

What BAs Should Know About Feedback Analysis

I particularly find the concept of feedback analysis quite versatile because it can be applied to one’s professional development as well as the concept of implementing business projects successfully over time. Feedback analysis can give insight into your performance, whether as an individual or as a team.

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A Business Analyst's Guide To Managing Change Requests

A Business Analyst's Guide To Managing Change Requests

It’s common knowledge that people tend to resist change as much as they can. However, without change, there can’t be progress and BAs would certainly not have that much to do. When working on large projects, change requests from stakeholders are to be expected. Successful project managers and analysts know how to manage them without bringing the project to a standstill.

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A List of Business Process Management Certifications

A List of Business Process Management Certifications

While there’s nothing like having some experience under your belt, Business Process Management (BPM) certifications can aid analysts in some key ways: they serve as concrete evidence of business process management knowledge; offer the opportunity to learn new concepts /best practices; and benefit from the experience of trainers/mentors.

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What Every Business Analyst Should Know About Analyzing Complex Projects

What Every Business Analyst Should Know About Analyzing Complex Projects

The relentless pace of technological progress drives businesses to work on increasingly more complex projects. With this increased complexity comes new challenges and roadblocks that business analysts must learn to overcome.

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Requirements Elicitation & Management: 5 Habits Of Effective Business Analysts

Requirements Elicitation & Management: 5 Habits Of Effective Business Analysts

Business Analysts play a pertinent role in determining what functionality a system should or should not have. If you can ask these questions of every requirement, the implemented solution will have a higher possibility of acceptance:

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