How Business Analysts Can Avoid Confirmation Bias

How Business Analysts Can Avoid Confirmation Bias

When we have a strong belief about something or a bias towards a particular opinion, we consciously or unconsciously seek out evidence that validates what we already believe. When we come across contrary evidence, our default behaviour is to ignore it, diminish it or in some cases, conclude that it’s wrong prematurely without exploring its merits.

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Business Analysts & The Anchor Effect

Business Analysts & The Anchor Effect

Imagine a component in your car requires a fix. You approach your mechanic and he gives you a quote. This quote (assuming you’ve never had to pay for this part before and you have no prior knowledge of how much it costs) becomes the reference point from which you begin negotiation. This reference point is called an anchor and its effects can be seen in everyday situations.

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What BAs Should Know About Feedback Analysis

What BAs Should Know About Feedback Analysis

I particularly find the concept of feedback analysis quite versatile because it can be applied to one’s professional development as well as the concept of implementing business projects successfully over time. Feedback analysis can give insight into your performance, whether as an individual or as a team.

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A Business Analyst's Guide To Managing Change Requests

A Business Analyst's Guide To Managing Change Requests

It’s common knowledge that people tend to resist change as much as they can. However, without change, there can’t be progress and BAs would certainly not have that much to do. When working on large projects, change requests from stakeholders are to be expected. Successful project managers and analysts know how to manage them without bringing the project to a standstill.

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A List of Business Process Management Certifications

A List of Business Process Management Certifications

While there’s nothing like having some experience under your belt, Business Process Management (BPM) certifications can aid analysts in some key ways: they serve as concrete evidence of business process management knowledge; offer the opportunity to learn new concepts /best practices; and benefit from the experience of trainers/mentors.

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What Every Business Analyst Should Know About Analyzing Complex Projects

What Every Business Analyst Should Know About Analyzing Complex Projects

The relentless pace of technological progress drives businesses to work on increasingly more complex projects. With this increased complexity comes new challenges and roadblocks that business analysts must learn to overcome.

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Requirements Elicitation & Management: 5 Habits Of Effective Business Analysts

Requirements Elicitation & Management: 5 Habits Of Effective Business Analysts

Business Analysts play a pertinent role in determining what functionality a system should or should not have. If you can ask these questions of every requirement, the implemented solution will have a higher possibility of acceptance:

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The Business Analyst & Project Manager Collaboration: Identifying The Various Costs Involved In A Business Case

The Business Analyst & Project Manager Collaboration: Identifying The Various Costs Involved In A Business Case

In preparing a business case, the business analyst is often required to conduct some measure of cost analysis. When highlighting the benefits associated with an initiative, it is extremely important to also indicate the costs that will go along with implementing the initiative. Information regarding costs is particularly important in making go or no-go decisions when deciding which projects to implement. The business analyst should work with the project manager to identify these costs and arrive at realistic estimates.

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How Should BAs Relate With Other Project Stakeholders?

How Should BAs Relate With Other Project Stakeholders?

According to Stephen Ward & Chris Chapman in their piece, Stakeholders and uncertainty management in projects, “Stakeholders are a major source of uncertainty on projects and this uncertainty stems from whom these stakeholders are, their motives, and how they can influence a project.”

It is this uncertainty that constitutes risks to the project. BAs should relate with other project stakeholders to overcome this uncertainty by improving their ability to convince stakeholders to see things their way, thereby influencing the course of the project.

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5 Things Business Analysts Should Learn From UX Designers

5 Things Business Analysts Should Learn From UX Designers

BAs can learn a lot from UXers, that much is certain. But perhaps the most valuable thing the two disciplines can learn from each other is working together. Both roles have the same ultimate aim—to produce a product that has business value and meets users’ needs. The approaches may differ but are far from conflicting: BAs create value by delivering good features and functions, UXers by delivering good experiences. Guest Post by Cassandra Naji

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